AREA MANAGER - CONTRACT CLEANING

Introduction ABOUT PRO2CLEAN GROUP

Pro2Clean Group is a well-established, dynamic company operating in the cleaning, hygiene, and pest control industry for over 17 years. We pride ourselves on delivering high-quality, ISO-aligned services to a wide range of commercial clients.

Our culture is built on energy, accountability, growth, and excellence. We are looking for a driven individual who wants to build a career, grow within the business, and contribute to a high-performance team.

ROLE OVERVIEW

We are seeking a highly motivated and experienced Area Manager to oversee multiple contract cleaning sites. The successful candidate will be responsible for ensuring service excellence, staff management, client satisfaction, and operational efficiency across all allocated sites.

This role requires a hands-on leader who can manage people, systems, and client relationships while maintaining the highest standards.

WHY JOIN PRO2CLEAN GROUP?

Opportunity to grow within a fast-growing, ambitious company Work in a high-energy, performance-driven environment Be part of a team that values excellence, accountability, and success Build a long-term career in a respected industry

 

Duties & Responsibilities KEY DUTIES & RESPONSIBILITIES

Operations Management

Manage and oversee multiple cleaning contracts/sites Ensure all sites meet daily, weekly, and monthly cleaning standards Conduct regular site inspections and audits Ensure compliance with SOPs, SLAs, and ISO standards Manage stock, equipment, and chemical usage across sites

Staff Management

Recruit, train, and develop cleaning staff and supervisors Manage staff attendance, discipline, and performance Conduct regular toolbox talks and training sessions Ensure all staff follow health & safety procedures

Client Relationship Management

Maintain strong relationships with clients and site management Handle complaints and resolve issues promptly and professionally Conduct regular client meetings and service reviews Ensure high levels of client satisfaction and retention

Financial & Administrative Control

Manage labour hours in line with budgets Control costs, overtime, and wastage Oversee timesheets, payroll inputs, and reporting Ensure contracts remain profitable and efficient

Quality Control & Compliance

Implement and maintain quality control systems Ensure all documentation (checklists, reports, registers) is up to date Enforce health & safety compliance on all sites Ensure correct use of PPE and cleaning chemicals

Desired Experience & Qualification REQUIRED EXPERIENCE & QUALIFICATIONS

Minimum Requirements

3–5 years’ experience in contract cleaning or facilities management Proven experience managing multiple sites and teams Strong knowledge of cleaning processes, chemicals, and equipment Valid driver’s license (essential)

Advantageous

Experience in hygiene and pest control services Knowledge of ISO systems and compliance Supervisory or management qualification Experience working with large commercial or retail clients

 

KEY COMPETENCIES

Strong leadership and people management skills Excellent communication and problem-solving ability High attention to detail and quality standards Ability to work under pressure and manage multiple priorities Strong organizational and administrative skills Results-driven with a focus on service excellence

 

Package & Remuneration REMUNERATION & PACKAGE

We offer a competitive package based on experience and performance, which may include:

Basic salary (market-related) Company vehicle / travel allowance Cell phone allowance Performance-based incentives

Final package will be discussed with shortlisted candidates based on experience and expectations.